Service at McDonald’s Slows as Company Feels ‘Pressure’ on Operating Hours Amid Labor Shortages: CEO-US News | The Epoch Times

Service at McDonald’s is getting slower while the company is feeling the pressure on its operating hours as it struggles to fully staff its restaurants, CEO Chris Kempczinski said. Speaking at the company’s third-quarter 2021 investor call on Wednesday, Kempczinski noted that McDonald’s is finding it “very challenging right now” to find skilled workers for jobs in its restaurants. “Certainly, it’s a very challenging staffing environment in the U.S., a little bit less so in Europe, but still challenging in Europe. In the U.S. for us, we are seeing … that there is wage inflation. Our franchisees are increasing wages there over 10 percent wage inflation year-to-date that we’re seeing in our McOpCo (McDonald’s Operated Company) restaurants were up over 15 percent on wages, and that is having some helpful benefits, certainly, the higher wages that you pay it allows you to stay competitive,” Kempczinski said. “But we’re also seeing is that it’s just, it’s very challenging right …

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